There is a free 30-minute in-home consultation available. You and your pets have a wonderful opportunity to meet me and talk about how much time and care they need. Additionally covered during the discovery consultation:

• A complete description of your pet's specific requirements, including details on usual daily eating, sleeping, and exercise patterns, vet information, and any medications.

• Examining Pet Patrol 365's client and veterinary references, insurance documents, and results of police background checks.

Before booking any of my solutions, everyone must have a discovery consultation. Pet Patrol 365 is unable to care for your animals until this has happened. A free discovery consultation can be scheduled; it won't take long.

Yes. My insurance covers Pet Patrol 365 to professionally walk dogs and care for your pets. I am protected by Cliverton and the policy covers public liability*, care, custody, and control of your pet as well as loss of keys and lock replacement. I am permitted to walk up to a maximum of 6 dogs at once.

* I am not covered for pets that are licensed under the Dangerous Wild Animals Act 1976 and 1984.

My main areas of operation are:

RH18 - Ashdown Forest, Dormansland, Forest Row

RH19 - East Grinstead, Ashurstwood, Hammerwood

TN8 - Cowden, Holtye, Stick Hill

TN7 - Hartfield, Coleman’a Hatch, Withyham

TN3 - Ashurst, Blackham, Groombridge

Please get in touch to see if I cover your area.

Yes, you can read all of the references located on the website in their entirety.   Additionally, I can put you in touch with a few of my clients so you may ask them about their experiences utilising my services.

I always bring up the matter and make sure I fully understand what you want me to do in the event of an emergency while I am taking care of your pet during the discovery consultation. 

This necessitates having an additional contact in addition to the details for the veterinarian where your pet is registered, such as a parent, friend, or neighbour. In an emergency, I'll assess the situation and give you a call to chat. 

If I can't get in touch with you and your pet needs medical attention, I'll take them to the designated veterinary practice or, in some situations, the closest one. I've received first aid instruction and experience.

I take security seriously and have several safeguards in place to keep your house and pets safe.

Keys should be given at the discovery consultation for short-term bookings. There will be a fee for each trip if I have to pick up keys at a later time. The keys are returned once any remaining payment is paid and the booking is complete. At the discovery consultation, you can read the full set of terms and conditions.

Regular Bookings: A set of keys will be kept by Pet Patrol 365. It is best to do this in case you are late arriving home or have to leave for an emergency and I need to make additional visits.

Keys are kept in a permanent safe with an electronic combination lock while not in use. The identification codes are kept in a different place, and addresses or phone numbers are never tied to the keys.

For further information on fees, please see the website listing for each specific service. I offer a free discovery consultation in the convenience of your own home, followed by a free estimate that includes all the details you need about the options you choose. Please get in touch with me if you'd like to arrange a discovery consultation.

For The Active Hound Club (other terms and conditions apply). A non-refundable booking fee is required for cat and small animal feeding at the time of booking, which helps reserve the times you've requested I visit and look after your pets. At the discovery consultation, you can read the full terms and conditions.

You should email or phone me to verify my availability after your discovery consultation, and if I can help, I will. However, I can't promise to accommodate your needs on short notice, so scheduling in advance is usually advised.

Dogs are walked in a variety of locations across Ashdown Forest in order to make the outings safe, stimulating, and enjoyable. Any company that uses the Ashdown Forest for commercial purposes needs to be licenced. The Conservators of Ashdown Forest have granted me permission and a licence.

Only friendly dogs with no history of aggression toward people or other dogs will be welcomed. To be eligible, every dog goes through a trial period and is put through rigorous temperament, behaviour and training testing. It is essential that the dogs chosen are a perfect fit for the team. I also provide 1:1 training sessions for rapid recall for dog owners and their pets. Please contact me to find out how I may help you.

I run a cat and small animal feeding round between the hours of 6am and 9am and 3pm and 6pm.

I will only confirm a booking after a discovery consultation and in circumstances where an animal is cared for at least once per day. You can read the full terms and conditions during the discovery consultation.

You can mix and combine any of the 15, 30, or 45-minute sessions to suit the requirements of your pets. Please get in touch if you need further information.

Yes, including insulin injections. Depending on the particular medication needs of your pet, additional fees may apply. Contact me to obtain a free estimate.

No, is the response. Additionally, Pet Patrol 365 offers 5-Star Luxury Cat Care at Home. Please get in touch with me to find out how I can help you.

Yes, but only if their recall is reliable. If you require 1:1 support with recall, do get in touch.

To let me walk your dog without a lead, I need your signed permission (this is set out in my terms and conditions).

Yes, please contact me so we may discuss your needs. All pet care services booked for Saturdays and/or Sundays are charged at x1.5 the standard fee. In addition, pet care (for dogs) scheduled after 6pm Monday-Friday is charged at x1.5 the standard rate. Full terms and conditions are available at the discovery consultation.

Yes. Pet care (for all animals) is charged at double the standard fee on bank holidays, Christmas Eve, Christmas Day, Boxing Day, New Year's Eve, New Year's Day, Good Friday, Easter Sunday, and Easter Monday. During the discovery consultation, you can read the full terms and conditions.